Friends of the Children–Boston is committed to our community, equal employment opportunity and diversity in our workplace.

Education Support Specialist (bilingual, 50K-60K)

Position Overview


Education Initiative and Innovation 30%

  • Work with Program Team to identify key areas of growth in education success, create age appropriate 1) plug-and-play curricular, and 2) education initiatives to improve education outcomes.
  • Work closely with program staff to identify key areas of growth in education success for Achievers of all ages
  • Create age-appropriate plug-and-play curricular targeted specific educational growth areas for mentors to use on a regular basis, and collect necessary data on usage and effectiveness
  • Create education initiative to encourage focus on education success, including but not limited to special events, communications campaign for Achievers, mentors and/or families, group and/or cohort programming
  • Create a pipeline of referrals to partners, volunteers and consultants to deliver specialized educational services to youth, including but not limited to academic tutoring, test prep, special education services, education testing, …etc.

Enhanced Team Support and Partnership Development and Referral 40%

  • Create, maintain and regularly update a robust resource bank to support wide array of needs for caregivers
  • Support professional mentors in helping to identify and connect caregivers with resources
  • When necessary, help to assemble a coordinated team to support families in crisis and support the creation of clear plans and follow-up’s that lead to stabilization
  • Work with Director of Program and Senior Director of Program to identify key areas of professional development to improve mentors’ ability to support Achievers’ education success, including but not limited to developmental science, behavioral science, learning frameworks, and asset-based learning; develop no fewer than 4 trainings per year for Professional Mentors
  • Track and evaluate the effectiveness of the professional development activities. Use data to demonstrate impact and improve our efforts.
  • Establish ways to build meaningful relationships with key educational systems, including but not limited to Boston Public Schools, METCO, Charter and Independent School network, post-secondary education systems with the goals of 1) increasing public visibility of the work of Friends-Boston and 2) collecting and disseminating key information and knowledge to mentors that can impact the education outcomes of youth
  • Create and manage a regular staff-centric “bulletin” to share internal and external resources and best practices
  • Support Adolescent Mentors in preparing their graduating Achievers through the post-secondary education application process, including but not limited to, providing one-on-one support to Achievers to complete college and financial aid application, create internal calendar to help mentors manage the senior year activities, create educational transitional plans for individual youth beyond HS graduation, support alumni in their post-secondary education endeavor.
  • Work with Senior Director of Program to solidify key partnerships to advance education success of youth
  • Create a “warm referral” network of trusted partners
  • Track and evaluate the effectiveness and efforts of our partners, as well as our referral process. Use data to demonstrate impact and improve our efforts.

Data and Evaluation 20%

  • Work with Director of Program and Senior Director of Program to establish and monitor a key set of data metrics that drive education success of youth
  • Use data to inform and recommend key program pivots pertaining to Achievers’ education success
  • Research, source and implement additional evaluation tools to better access education competencies of youth relating to future readiness
  • Work with Director of Program and Senior Director of Program to prepare and present comprehensive view on the “state of our Achievers” using data on a minimum of a quarterly basis

Org Support 10%

  • Support the overall effort of mission delivery and contribute to identifying and implementing strategies that lead to generational change.
  • All other duties as assigned

Required Skills and Attributes

  • A great sense of humor
  • Experience with using data to drive strategies and outcomes
  • Strong inter-personal relationship building skills
  • Strong work ethic and sense of responsibility
  • A persuasive and passionate communicator with outstanding written and verbal communication skills with a variety of audiences.
  • Entrepreneurial, flexible, creative and solution focused
  • Strong conflict resolution skills
  • Ability to stay composed, solution focused, and thoughtful in a complex environment
  • A growth mindset and commitment to ongoing learning


  • Strong verbal and written communications skills
  • A minimum of 5 years of prior experience in creating and carrying out educational programs in communities of Boston required
  • Proficient in Microsoft and social media channels requires; Prior experience Google G-Suite technology platforms and evaluation database preferred
  • College and advance/professional degree in education or relevant professional experiences required
  • Demonstrated proficiency and commitment to racial equity and social justice
  • Bilingual written and verbal proficiency in English and Spanish strongly preferred
  • Proven ability to track, prioritize, and drive multiple concurrent projects to success using strong project management skills and prioritization

How to Apply

Friends of the Children-Boston offers a collaborative team of colleagues who are passionate about the mission and a flexible work environment. Salary 50K – 60K, commensurate with experience. To apply, candidates should review the Friends-Boston website and submit a resume and a thoughtful cover letter explaining why you would like to be considered for this position to Please include “Education Support Specialist” in your email subject line. Position is open until filled.

Friends of the Children-Boston is an Equal Opportunity Employer.

Apply Now

Youth Advocate (Friend)

Job Description Summary:

We are seeking BOTH an Elementary and Adolescent Youth Advocate (Friend)

The Youth Advocate (Friend) is a critical member of a team of support providers for either the Elementary cohort of Achievers (youth) in grades K1 through 5 or the Adolescent cohort of Achivers in grades 6 through 12. A Youth Advocate is responsible for being the primary “Friend” to 8 Achievers in Elementary cohort or 10 Achievers in the Adolescent cohort, as well as supporting the supervision of interns who support the overall needs of each cohort. The Youth Advocate ensures that the necessary life, home, and school supports are available to help every Achiever with their social emotional and educational development. The Youth Advocate works collaboratively with other team members and reports directly to the Assistant Program Director.

Ideal Candidate is someone who is relentless in pursuit of success for his/her Achievers. S/he/they understands and is comfortable with navigating through complex situations our Achievers live with. S/he/they believes that all children/teens have the capacity to succeed and will do whatever it takes to support them in doing so. S/he/they understands that circumstances of poverty are delicate and s/he/they must be comfortable supporting Achievers despite of barriers that may be in the way. Lastly, s/he/they believes in outcomes driven methodologies and will use data to track progress towards organizational outcomes.

We will hire an extraordinary individual who is looking to develop intensive, long-term, trusting relationships with children who need it most.

Job Responsibilities:


  • Commitment to providing relentless support to Achievers, families and staff
  • Ready to go above and beyond in time and effort to ensure goals are met
  • Extreme flexibility and adaptability
  • Positive, collaborative and resourceful
  • Must have a team first mind-set

Achiever Support:

  • As part of the team, ensure that Achievers are receiving at least 16 hours of direct and indirect support a month
  • Develop positive relationships with Achievers and their Caregivers through frequent communication and home visits
  • Serve as a primary contact for the caretakers of each Achiever and provide necessary support in direct benefits of the Achievers.
  • Know the needs and strengths of each Achiever served in your cohort and specifically on your caseload
  • Develop knowledge of academic performance and social/emotional proficiencies for each Achiever
  • Utilize knowledge of Achievers’ assets and deficits to set appropriate and realistic goals
  • Provide “supportive efforts” (community-based resources and services) and referrals to Achievers and their Caregivers to ensure positive outcomes and to work towards prevention
  • Maintain up to date electronic files for each Achiever
  • Responsible for conducting social/emotional and needs assessments and collecting academic data from schools
  • Provide transportation for Achievers as needed
  • Serve as primary contact with teachers and administrators at each of the schools attended by Achievers

Data/Evaluation Management:

  • Review Achiever data weekly to drive decision making about what is best for the Achiever
  • Review data both weekly and monthly to prepare for monthly reporting meetings and to ensure that data is accurate and complete
  • Use Efforts to Outcomes (ETO), an online evaluation program, to document and maintain all case notes and regularly analyze Achievers progress towards goals to inform and modify service plans
  • Ensure on-time completion and submission of Achiever assessments, goal reviews, weekly service plan logs (casenotes), academic data, and other evaluation materials

Organizational Support:

  • Advocate for his/her/their Achievers for opportunities to participate in enrichment activities/events/programs including, but not limited to, Reading Buddies, sports events, community service days, arts/cultural performances, and community events.
  • Participate in and supervise participation of Achievers in Friends-Boston events
  • Attendance at organizational events is required including the Gingerbread Event, Entrepreneurship events, end of the year celebration, back to school bash, senior send-off, the Friend Raiser, and other weekend and evening events

Additional Responsibilities:

  1. Other duties as assigned
  2. Ability to work up to 2 Saturdays/month throughout the year as well as some late nights required
  3. Commit to work hours of 11 am to 7 pm, with flexibility of possible morning and evening meetings as scheduled
  4. Vehicle and good driving record required

Education and experience requirements:

  1. Associate’s Degree required; Bachelor’s degree preferred
  2. A minimum of 2 years of working with children/teens in an urban setting preferred; prior experience in the field of education, social work, youth development and school-based programs strongly encouraged to apply
  3. Women of color strongly encouraged to apply
  4. Spanish, Haitian Creole, and or Cape Verdean Creole language skills a plus

To view the Full Position Descriptions:

Application Information:

Friends of the Children-Boston offers a collaborative team of colleagues who are passionate about the mission and a flexible working environment. Salary commensurate with experience.

To apply, candidates should review the Friends-Boston website and submit a resume to Please put either Adolescent Youth Advocate or Elementary Youth Advocate in the subject line.

Apply Now